Pylon
Customer Support AI · 38.4K followers · LinkedIn benchmark, all time (original)
Momentum — all time
Posts
1,058
Posts/wk
7.9
Avg engagement
134.9
smart avg / post
Momentum
-17%
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — page + team, original posts
Momentum over time
Change in average engagement per post vs the previous month — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-04-07 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (53+ posts per category, 53+ per format) — too few posts to trust the average.
By category
By format
Best day: Friday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.
Best performing posts
- 2024-08-28 · Marty Kausas · Celebratory Announcement4.5K eng. (3.5K likes · 874 comments · 123 shares)
Announcing Pylon's $17M Series A led by a16z. We founded the company under 2 years ago... Since then hundreds of the fastest growing compani…
View post → - 2025-08-19 · Marty Kausas · Celebratory Announcement3.6K eng. (2.9K likes · 636 comments · 125 shares)
Announcing Pylon's Series B led by a16z and BCV. Since starting the company 2.6 years ago, 780+ of the fastest growing companies including T…
View post → - 2024-10-17 · Marty Kausas · Celebratory Announcement2.7K eng. (2.5K likes · 189 comments · 16 shares)
We raised Pylon's $17M Series A in 14 days. We didn't need the money. We had been cash-flow positive the past 3 months. And we weren't talki…
View post → - 2024-11-12 · Marty Kausas · Personal Story2.6K eng. (2.4K likes · 252 comments · 8 shares)
We used to live in our office. Most people reacted "why would you do that?" We reacted "why wouldn't you?" We were having the time of our li…
View post → - 2025-10-29 · Marty Kausas · Hiring / Recruiting1.8K eng. (1.7K likes · 157 comments · 14 shares)
Half the company came into the office on Saturday. I made a deal with 🌶 Bennett Amodio that if the team collectively did 4000 pull-ups in 8…
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Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2025-01-10 · Marty Kausas · Event0 eng. (0 likes · 0 comments · 0 shares)
AI knowledge management is the future.
View post → - 2025-06-03 · Company page · Customer Highlight0 eng. (0 likes · 0 comments · 0 shares)
"Big shoutout to Max Alway-Townsend and Will de Rubertis for holding the line and to Pylon for giving us the tools to stay organized, move f…
View post → - 2025-05-22 · Company page · Industry Insight1 eng. (1 likes · 0 comments · 0 shares)
Be like Artisan and use Pylon!
View post → - 2025-12-30 · Company page · Event1 eng. (1 likes · 0 comments · 0 shares)
Slack is a powerful support channel when you run it with structure. Join us to learn how teams scale Slack support without losing ownership,…
View post → - 2025-05-01 · Company page · Product Update2 eng. (2 likes · 0 comments · 0 shares)
If only AI could make these graphs for us...
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