Imagine AI
All companies
All time12m90d30d
originalreposts

Pylon

Customer Support AI · 38.4K followers · LinkedIn benchmark, last 30 days (original)

data through 2026-09-21

Momentum vs prior 30 days

Posts

11

+22%

Posts/wk

2.6

+24%

Avg engagement

39.7

smart avg / post

-36%

Momentum

-35%

2nd half of window vs 1st

2026-08-31 → 2026-09-30 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology

Engagement trend

Posting volume (bars) vs average engagement per post (line) — page + team, original posts

Momentum over time

Change in average engagement per post vs the previous week — green gaining, red losing

Category mix

Cadence

Average engagement by day posted (Pacific time)

Team contribution

Team data through 2026-04-07 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.

Company page posts — counted in every number on this pageExclude

What drives engagement

Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (8+ posts per category, 8+ per format) — too few posts to trust the average.

By category

Customer Highlight45.64 posts · low n
Event39.22 posts · low n
Product Update395 posts · low n

By format

Image44.25 posts · low n
Video39.34 posts · low n
Text Only39.22 posts · low n

Timing detail is in the Cadence chart above.

Best performing posts

  • 2026-09-08 · Company page · Customer Highlight148 eng. (136 likes · 12 comments · 0 shares)

    We have 🔆Jessica M.🔆 in the spotlight. Jessica Maposa, Senior Customer Success Manager at Applitools with over seven years of experience i…

    View post →
  • 2026-09-10 · Company page · Customer Highlight44 eng. (41 likes · 2 comments · 1 shares)

    This morning, we've got 🔆Elizabeth G.🔆 in the Spotlight! Elizabeth Georgieva, Enterprise CSM, EMEA at Yotpo with over two years of experie…

    View post →
  • 2026-09-15 · Company page · Customer Highlight38 eng. (30 likes · 6 comments · 2 shares)

    We're putting 🔆Laura P.🔆 in the spotlight! Laura Pereira, Senior Director of Operations at Machinio with nearly ten years at the company, …

    View post →
  • 2026-09-02 · Company page · Customer Highlight38 eng. (32 likes · 3 comments · 3 shares)

    We're putting 🔆Kelvin Ngo🔆 in the spotlight. Kelvin Ngo, Customer Experience Lead at CloudTask with over two years of experience in busine…

    View post →
  • 2026-08-31 · Company page · Product Update33 eng. (30 likes · 2 comments · 1 shares)

    Last week, we shipped 113 updates. This includes a major refresh to the agent chat experience, Health Score Builder reaching general availab…

    View post →

Worst performing posts — settled posts only (published ≥7 days before the data edge)

  • 2026-08-31 · Company page · Event16 eng. (14 likes · 0 comments · 2 shares)

    Join Ava and Ruchi for a live walkthrough of what's new at Pylon!

    View post →
  • 2026-09-02 · Company page · Event21 eng. (18 likes · 1 comments · 2 shares)

    Join us to hear from Ethan at Haus Analytics, who brings over a decade of experience building support teams. He’ll share how he evolved his …

    View post →
  • 2026-09-08 · Company page · Product Update31 eng. (30 likes · 0 comments · 1 shares)

    Last week, we shipped 118 updates. This includes expanded semantic search for AI agents, a new pull-based team assignment model, and continu…

    View post →

All posts in this window

Posts

0 posts found

Sort by: