Imagine AI
All companies

Fin

Customer Support AI · 199.9K followers · LinkedIn benchmark, all time (original)

data through 2026-09-09

Momentum — all time

Posts

686

Posts/wk

6.2

Avg engagement

87.6

smart avg / post

Momentum

+30%

2nd half of window vs 1st

2024-08-14 → 2026-09-30 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology

Engagement trend

Posting volume (bars) vs average engagement per post (line) — page + team, original posts

Momentum over time

Change in average engagement per post vs the previous month — green gaining, red losing

Category mix

Cadence

Average engagement by day posted (Pacific time)

Team contribution

Team data through 2026-08-07 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.

Company page posts — counted in every number on this pageExclude

What drives engagement

Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (35+ posts per category, 35+ per format) — too few posts to trust the average.

By category

Hiring / Recruiting10342 posts
Product Update102.5154 posts
Industry Insight90.5123 posts
Customer Highlight77.648 posts
Event59.4255 posts
Celebratory Announcement398.827 posts · low n
Personal Story179.316 posts · low n
Company Update134.615 posts · low n
Meme / Humor119.96 posts · low n

By format

Image119.2154 posts
Carousel102.353 posts
Text Only94.7262 posts
Video62.6210 posts
Document120.97 posts · low n

Best day: Thursday. Best time block: 6am–9am UTC. Timing detail is in the Cadence chart above.

Best performing posts

  • 2026-06-15 · Eoghan McCabe · Celebratory Announcement8.5K eng. (7.6K likes · 517 comments · 348 shares)

    We’re excited to share that we just signed an agreement for Salesforce to acquire Fin for ~$3.6B. The transaction is expected to close in th…

    View post →
  • 2026-06-15 · Company page · Celebratory Announcement5.3K eng. (4.9K likes · 42 comments · 386 shares)

    Fin is joining Salesforce. Today, we announced that we signed a definitive agreement to be acquired by Salesforce. This is a huge milestone.…

    View post →
  • 2026-03-02 · Eoghan McCabe · Industry Insight2.1K eng. (1.8K likes · 167 comments · 183 shares)

    I wrote an article outlining my strong opinion on the one painful path that all SaaS companies must take if they wish to survive in this new…

    View post →
  • 2026-06-15 · Des Traynor · Celebratory Announcement1.9K eng. (1.7K likes · 247 comments · 17 shares)

    An exciting day today I'm so happy and proud for what this means for every single one of us who worked so hard, and I'm so incredibly thankf…

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  • 2026-05-12 · Eoghan McCabe · Company Update1.8K eng. (1.5K likes · 111 comments · 137 shares)

    We just changed the name of our company to Fin. Here's why

    View post →

Worst performing posts — settled posts only (published ≥7 days before the data edge)

  • 2024-09-11 · Rosie M. · Event0 eng. (0 likes · 0 comments · 0 shares)

    Join us today 🚀

    View post →
  • 2024-10-11 · Rosie M. · Product Update0 eng. (0 likes · 0 comments · 0 shares)

    Fin 2 is here!! 💥

    View post →
  • 2025-06-24 · Rosie M. · Product Update0 eng. (0 likes · 0 comments · 0 shares)

    If Fin doesn’t resolve at least 65% of customer queries, we’ll give you $1m💰💰 That’s how confident we are that Fin is THE best AI agent fo…

    View post →
  • 2024-12-13 · Rosie M. · Event1 eng. (1 likes · 0 comments · 0 shares)

    Don’t miss this incredible conversation between Stephen Fry and Brian Eno on how AI is reshaping everything from creativity to customer serv…

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  • 2025-02-17 · Rosie M. · Event1 eng. (1 likes · 0 comments · 0 shares)

    The speed of change in this space is mind-blowing!! If you're in customer service, you need to join us live on March 19th. Click below, then…

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