Fin

Report card vs prior 30 days

Baseline vs market

• Median engagement 44 — top 33% of 48 tracked companies · top 50% of Customer Support AI (n=6)
• Posts per week 5.4 — top 40% of 48 tracked companies · top 33% of Customer Support AI (n=6)
• Engagement per 1K followers 0.23 — top 92% of 48 tracked companies · top 100% of Customer Support AI (n=6)

What worked

• Event — smart avg 44.8 across 11 posts (1× typical)

Best format: Video (smart avg 44.4, 18 posts). Best time block: 3pm–6pm UTC. Floors: 8+ posts per category, 8+ per timing bucket.

Who carried it

No employee posts in this window (company-page only).

Top posts

• 2026-07-24 · Company page · Customer Highlight158 eng. (123 likes · 7 comments · 28 shares)

  9 months ago, Anthropic was resolving 50,000 conversations a month with Fin. Today it's more than 10x that, at 560,000 per month. Now 63% of…

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• 2026-07-22 · Company page · Product Update87 eng. (68 likes · 6 comments · 13 shares)

  How to kill the mood in an instant: A potential customer is on your website, they're ready to try or buy now, then you ask them to fill out …

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• 2026-07-07 · Company page · Product Update62 eng. (45 likes · 9 comments · 8 shares)

  Email is one of the most common support channels. It's also one of the hardest to get right with AI. Unlike chat, email is much less predict…

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Summary

• Posting pace fell 38% vs the prior 30 days (9.1/wk → 5.6/wk).
• Typical-post engagement rose 22% (median 36 → 44).
• Median engagement of 44 sits in the top 33% of 48 tracked companies.