Imagine AI
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Decagon

Customer Support AI · 77.1K followers · LinkedIn benchmark, all time (original)

data through 2026-09-10

Momentum — all time

Posts

594

Posts/wk

4.5

Avg engagement

104.8

smart avg / post

Momentum

+25%

2nd half of window vs 1st

2024-03-18 → 2026-09-30 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology

Engagement trend

Posting volume (bars) vs average engagement per post (line) — page + team, original posts

Momentum over time

Change in average engagement per post vs the previous month — green gaining, red losing

Category mix

Cadence

Average engagement by day posted (Pacific time)

Team contribution

Team data through 2026-03-05 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.

Company page posts — counted in every number on this pageExclude

What drives engagement

Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (30+ posts per category, 30+ per format) — too few posts to trust the average.

By category

Celebratory Announcement152106 posts
Hiring / Recruiting139.1100 posts
Company Update132.947 posts
Customer Highlight96.254 posts
Product Update8863 posts
Event75126 posts
Industry Insight69.879 posts
Personal Story143.412 posts · low n
Meme / Humor117.17 posts · low n

By format

Image125.3275 posts
Video103.2113 posts
Text Only74.8171 posts
Carousel128.929 posts · low n
Document1006 posts · low n

Best day: Monday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.

Best performing posts

  • 2024-10-08 · Aaref Hilaly · Celebratory Announcement1.2K eng. (1.1K likes · 89 comments · 35 shares)

    As an entrepreneur, I led Clearwell Systems -- a legal-tech company -- from $0 to $100m in ARR in 6 years. Then as an investor at Sequoia an…

    View post →
  • 2025-08-22 · Bihan Jiang · Hiring / Recruiting1.2K eng. (916 likes · 246 comments · 3 shares)

    Excited to step into my new role as Director of Product at Decagon! In the past year, we’ve grown the company exponentially, partnered with …

    View post →
  • 2026-01-28 · Ashwin Sreenivas · Celebratory Announcement966 eng. (866 likes · 71 comments · 29 shares)

    I’m excited to announce that Decagon has raised $250M in Series D funding at a $4.5B valuation, co-led by Coatue Management and Index Ventur…

    View post →
  • 2025-09-29 · Aaref Hilaly · Personal Story957 eng. (907 likes · 41 comments · 9 shares)

    This is the kind of tenacity I love to see in a founder: our close friend Zareen Khan, of Zareen's Restaurants fame, found her delivery van …

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  • 2025-10-08 · Ashwin Sreenivas · Celebratory Announcement851 eng. (807 likes · 38 comments · 6 shares)

    Big milestone for the Decagon team. We recently crossed 1 trillion tokens processed with OpenAI models! Huge thanks to OpenAI for the partne…

    View post →

Worst performing posts — settled posts only (published ≥7 days before the data edge)

  • 2025-03-19 · Company page · Customer Highlight5 eng. (5 likes · 0 comments · 0 shares)

    Great shoutout from Figma on our use of Figma Slides!

    View post →
  • 2025-10-21 · Ansaf Kareem · Event5 eng. (3 likes · 2 comments · 0 shares)

    🚨 Less than 24 hours left to register! Tomorrow, I’ll be joined by Paloma Ochi to unpack hard-won lessons and frameworks from her experienc…

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  • 2024-05-02 · Daniel C. Liem · Product Update6 eng. (6 likes · 0 comments · 0 shares)

    We are one step closer to our vision of building a flexible, composable, e2e evaluation system for gen AI that just works at scale in test a…

    View post →
  • 2025-03-21 · Daniel C. Liem · Industry Insight7 eng. (5 likes · 2 comments · 0 shares)

    At a certain point, quality is the only thing that will differentiate you in any industry. > "“Move fast and break things” no longer cuts it…

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  • 2025-11-04 · Ansaf Kareem · Industry Insight8 eng. (8 likes · 0 comments · 0 shares)

    Rain is shaping the future of money. And the biggest financial institutions in the world are realizing it. Incredible partnership that will …

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