Decagon
Customer Support AI · 77.1K followers · LinkedIn benchmark, all time (original)
Momentum — all time
Posts
594
Posts/wk
4.5
Avg engagement
104.8
smart avg / post
Momentum
+25%
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — page + team, original posts
Momentum over time
Change in average engagement per post vs the previous month — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-03-05 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (30+ posts per category, 30+ per format) — too few posts to trust the average.
By category
By format
Best day: Monday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.
Best performing posts
- 2024-10-08 · Aaref Hilaly · Celebratory Announcement1.2K eng. (1.1K likes · 89 comments · 35 shares)
As an entrepreneur, I led Clearwell Systems -- a legal-tech company -- from $0 to $100m in ARR in 6 years. Then as an investor at Sequoia an…
View post → - 2025-08-22 · Bihan Jiang · Hiring / Recruiting1.2K eng. (916 likes · 246 comments · 3 shares)
Excited to step into my new role as Director of Product at Decagon! In the past year, we’ve grown the company exponentially, partnered with …
View post → - 2026-01-28 · Ashwin Sreenivas · Celebratory Announcement966 eng. (866 likes · 71 comments · 29 shares)
I’m excited to announce that Decagon has raised $250M in Series D funding at a $4.5B valuation, co-led by Coatue Management and Index Ventur…
View post → - 2025-09-29 · Aaref Hilaly · Personal Story957 eng. (907 likes · 41 comments · 9 shares)
This is the kind of tenacity I love to see in a founder: our close friend Zareen Khan, of Zareen's Restaurants fame, found her delivery van …
View post → - 2025-10-08 · Ashwin Sreenivas · Celebratory Announcement851 eng. (807 likes · 38 comments · 6 shares)
Big milestone for the Decagon team. We recently crossed 1 trillion tokens processed with OpenAI models! Huge thanks to OpenAI for the partne…
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Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2025-03-19 · Company page · Customer Highlight5 eng. (5 likes · 0 comments · 0 shares)
Great shoutout from Figma on our use of Figma Slides!
View post → - 2025-10-21 · Ansaf Kareem · Event5 eng. (3 likes · 2 comments · 0 shares)
🚨 Less than 24 hours left to register! Tomorrow, I’ll be joined by Paloma Ochi to unpack hard-won lessons and frameworks from her experienc…
View post → - 2024-05-02 · Daniel C. Liem · Product Update6 eng. (6 likes · 0 comments · 0 shares)
We are one step closer to our vision of building a flexible, composable, e2e evaluation system for gen AI that just works at scale in test a…
View post → - 2025-03-21 · Daniel C. Liem · Industry Insight7 eng. (5 likes · 2 comments · 0 shares)
At a certain point, quality is the only thing that will differentiate you in any industry. > "“Move fast and break things” no longer cuts it…
View post → - 2025-11-04 · Ansaf Kareem · Industry Insight8 eng. (8 likes · 0 comments · 0 shares)
Rain is shaping the future of money. And the biggest financial institutions in the world are realizing it. Incredible partnership that will …
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