Decagon
Customer Support AI · 77.1K followers · LinkedIn benchmark, last 12 months (original)
Momentum vs prior 12 months
Posts
318
+39%Posts/wk
6.1
+39%Avg engagement
118.6
smart avg / post
+27%Momentum
-19%
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — page + team, original posts
Momentum over time
Change in average engagement per post vs the previous month — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-03-05 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (16+ posts per category, 16+ per format) — too few posts to trust the average.
By category
By format
Best day: Wednesday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.
Best performing posts
- 2026-01-28 · Ashwin Sreenivas · Celebratory Announcement966 eng. (866 likes · 71 comments · 29 shares)
I’m excited to announce that Decagon has raised $250M in Series D funding at a $4.5B valuation, co-led by Coatue Management and Index Ventur…
View post → - 2025-10-08 · Ashwin Sreenivas · Celebratory Announcement851 eng. (807 likes · 38 comments · 6 shares)
Big milestone for the Decagon team. We recently crossed 1 trillion tokens processed with OpenAI models! Huge thanks to OpenAI for the partne…
View post → - 2025-11-05 · Bihan Jiang · Hiring / Recruiting712 eng. (635 likes · 77 comments · 0 shares)
Recently passed one year at Decagon! It’s been an energizing year, building AI agents that represent the world’s most loved brands, and work…
View post → - 2025-12-02 · Company page · Celebratory Announcement527 eng. (492 likes · 25 comments · 10 shares)
We’re excited to share that our cofounder and CEO, Jesse Zhang, has been named to the Forbes AI 30 Under 30 AI list. This recognition highli…
View post → - 2026-01-22 · Ashwin Sreenivas · Company Update523 eng. (493 likes · 27 comments · 3 shares)
Spotted in SF this week: our billboard from OpenAI’s Frontier Builders campaign! We’ve been building alongside and with OpenAI since our ear…
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Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2025-10-21 · Ansaf Kareem · Event5 eng. (3 likes · 2 comments · 0 shares)
🚨 Less than 24 hours left to register! Tomorrow, I’ll be joined by Paloma Ochi to unpack hard-won lessons and frameworks from her experienc…
View post → - 2025-11-04 · Ansaf Kareem · Industry Insight8 eng. (8 likes · 0 comments · 0 shares)
Rain is shaping the future of money. And the biggest financial institutions in the world are realizing it. Incredible partnership that will …
View post → - 2025-11-07 · Ansaf Kareem · Celebratory Announcement9 eng. (9 likes · 0 comments · 0 shares)
Congratulations to Immad Akhund and the entire team at Mercury on these incredible milestones - consistent, profitable growth at incredible …
View post → - 2025-10-30 · Daniel C. Liem · Industry Insight10 eng. (10 likes · 0 comments · 0 shares)
How we build internal workflows in the future won't be through adopting traditional SaaS or point solutions - it will be custom-tailored and…
View post → - 2026-08-27 · Company page · Industry Insight10 eng. (10 likes · 0 comments · 0 shares)
A new benchmark from one of our engineers with friends at Baseten! The two highest scoring models are open-weight, and GLM-5.3-Flash is the …
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