Imagine AI
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Decagon

Customer Support AI · 77.1K followers · LinkedIn benchmark, last 12 months (original)

data through 2026-09-10

Momentum vs prior 12 months

Posts

318

+39%

Posts/wk

6.1

+39%

Avg engagement

118.6

smart avg / post

+27%

Momentum

-19%

2nd half of window vs 1st

2025-09-30 → 2026-09-30 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology

Engagement trend

Posting volume (bars) vs average engagement per post (line) — page + team, original posts

Momentum over time

Change in average engagement per post vs the previous month — green gaining, red losing

Category mix

Cadence

Average engagement by day posted (Pacific time)

Team contribution

Team data through 2026-03-05 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.

Company page posts — counted in every number on this pageExclude

What drives engagement

Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (16+ posts per category, 16+ per format) — too few posts to trust the average.

By category

Celebratory Announcement165.547 posts
Hiring / Recruiting146.158 posts
Company Update136.842 posts
Customer Highlight127.930 posts
Product Update100.536 posts
Event88.864 posts
Industry Insight87.431 posts
Personal Story134.27 posts · low n
Meme / Humor124.23 posts · low n

By format

Carousel143.716 posts
Image129.7175 posts
Video113.180 posts
Text Only92.844 posts
Document118.93 posts · low n

Best day: Wednesday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.

Best performing posts

  • 2026-01-28 · Ashwin Sreenivas · Celebratory Announcement966 eng. (866 likes · 71 comments · 29 shares)

    I’m excited to announce that Decagon has raised $250M in Series D funding at a $4.5B valuation, co-led by Coatue Management and Index Ventur…

    View post →
  • 2025-10-08 · Ashwin Sreenivas · Celebratory Announcement851 eng. (807 likes · 38 comments · 6 shares)

    Big milestone for the Decagon team. We recently crossed 1 trillion tokens processed with OpenAI models! Huge thanks to OpenAI for the partne…

    View post →
  • 2025-11-05 · Bihan Jiang · Hiring / Recruiting712 eng. (635 likes · 77 comments · 0 shares)

    Recently passed one year at Decagon! It’s been an energizing year, building AI agents that represent the world’s most loved brands, and work…

    View post →
  • 2025-12-02 · Company page · Celebratory Announcement527 eng. (492 likes · 25 comments · 10 shares)

    We’re excited to share that our cofounder and CEO, Jesse Zhang, has been named to the Forbes AI 30 Under 30 AI list. This recognition highli…

    View post →
  • 2026-01-22 · Ashwin Sreenivas · Company Update523 eng. (493 likes · 27 comments · 3 shares)

    Spotted in SF this week: our billboard from OpenAI’s Frontier Builders campaign! We’ve been building alongside and with OpenAI since our ear…

    View post →

Worst performing posts — settled posts only (published ≥7 days before the data edge)

  • 2025-10-21 · Ansaf Kareem · Event5 eng. (3 likes · 2 comments · 0 shares)

    🚨 Less than 24 hours left to register! Tomorrow, I’ll be joined by Paloma Ochi to unpack hard-won lessons and frameworks from her experienc…

    View post →
  • 2025-11-04 · Ansaf Kareem · Industry Insight8 eng. (8 likes · 0 comments · 0 shares)

    Rain is shaping the future of money. And the biggest financial institutions in the world are realizing it. Incredible partnership that will …

    View post →
  • 2025-11-07 · Ansaf Kareem · Celebratory Announcement9 eng. (9 likes · 0 comments · 0 shares)

    Congratulations to Immad Akhund and the entire team at Mercury on these incredible milestones - consistent, profitable growth at incredible …

    View post →
  • 2025-10-30 · Daniel C. Liem · Industry Insight10 eng. (10 likes · 0 comments · 0 shares)

    How we build internal workflows in the future won't be through adopting traditional SaaS or point solutions - it will be custom-tailored and…

    View post →
  • 2026-08-27 · Company page · Industry Insight10 eng. (10 likes · 0 comments · 0 shares)

    A new benchmark from one of our engineers with friends at Baseten! The two highest scoring models are open-weight, and GLM-5.3-Flash is the …

    View post →

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