Decagon

Report card vs prior 90 days

Baseline vs market

• Median engagement 92 — top 14% of 70 tracked companies · top 10% of Customer Support AI (n=10)
• Posts per week 5.8 — top 34% of 70 tracked companies · top 30% of Customer Support AI (n=10)
• Engagement per 1K followers 1.49 — top 63% of 70 tracked companies · top 60% of Customer Support AI (n=10)

What worked

• Company Update — smart avg 109.9 across 16 posts (1.2× typical)
• Customer Highlight — smart avg 108 across 10 posts (1.2× typical)
• Hiring / Recruiting — smart avg 107.8 across 13 posts (1.2× typical)
• Event — smart avg 91.1 across 21 posts (1× typical)

Best format: Image (smart avg 102.2, 42 posts). Best day: Wednesday. Best time block: 3pm–6pm UTC. Floors: 8+ posts per category, 8+ per timing bucket.

Who carried it

No employee posts in this window (company-page only).

Top posts

• 2026-06-11 · Company page · Customer Highlight302 eng. (280 likes · 12 comments · 10 shares)

  We're excited to welcome CorePower Yoga, the largest yoga studio brand in the United States, to the Decagon customer family. The moment you …

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• 2026-06-09 · Company page · Product Update284 eng. (217 likes · 18 comments · 49 shares)

  Introducing Duet Autopilot, the first verified self-improving conversational AI agent. Every customer conversation contains signals about ho…

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• 2026-07-22 · Company page · Celebratory Announcement236 eng. (210 likes · 10 comments · 16 shares)

  Excited to announce that Decagon is now available on the Amazon Web Services (AWS) Marketplace. Enterprises can now purchase Decagon directl…

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Summary

• Posting pace rose 21% vs the prior 90 days (4.8/wk → 5.8/wk).
• Median engagement of 92 sits in the top 14% of 70 tracked companies.