Decagon
Customer Support AI · 77.1K followers · LinkedIn benchmark, last 30 days (original)
Momentum vs prior 30 days
Posts
11
-45%Posts/wk
2.6
-45%Avg engagement
81.4
smart avg / post
-41%Momentum
not enough posts
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — page + team, original posts
Momentum over time
Change in average engagement per post vs the previous week — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-03-05 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (8+ posts per category, 8+ per format) — too few posts to trust the average.
By category
By format
Timing detail is in the Cadence chart above.
Best performing posts
- 2026-09-10 · Company page · Company Update248 eng. (231 likes · 15 comments · 2 shares)
Decagon Sydney has a new home. 🇦🇺 We came to Sydney to work more closely with customers across Australia and APAC and build a local team t…
View post → - 2026-08-31 · Company page · Customer Highlight118 eng. (108 likes · 3 comments · 7 shares)
We’re proud to welcome ID.me, the identity verification network trusted across government, healthcare, and banking, as a Decagon customer. I…
View post → - 2026-09-01 · Company page · Event89 eng. (66 likes · 6 comments · 17 shares)
One month until Decagon Dialogues. 🎉 On October 1, we’re bringing together the people behind customer experience at some of the world’s mos…
View post → - 2026-09-03 · Company page · Company Update79 eng. (74 likes · 3 comments · 2 shares)
Intern summer flew by. 🥲 From their first week at Decagon to their last, our interns spent the last 3 months building, learning, exploring …
View post → - 2026-09-04 · Company page · Hiring / Recruiting76 eng. (69 likes · 4 comments · 3 shares)
After years as a founder, Sunny Rekhi knows what it feels like to have full ownership of a hard technical problem. That experience shaped ho…
View post →
Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2026-09-02 · Company page · Product Update47 eng. (43 likes · 2 comments · 2 shares)
Introducing Campaign Composer, our new control center for proactive customer outreach. Earlier this year, Proactive Agents gave Decagon agen…
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All posts in this window
Posts
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