Decagon

What drives engagement

Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (8+ posts per category, 8+ per format) — too few posts to trust the average.

Best day: Monday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.

Best performing posts

• 2026-08-13 · Company page · Customer Highlight320 eng. (291 likes · 11 comments · 18 shares)

  We’re proud to welcome American Airlines, the world’s largest airline by passengers carried and fleet size, to the Decagon customer family. …

  View post →
• 2026-09-10 · Company page · Company Update248 eng. (231 likes · 15 comments · 2 shares)

  Decagon Sydney has a new home. 🇦🇺 We came to Sydney to work more closely with customers across Australia and APAC and build a local team t…

  View post →
• 2026-07-22 · Company page · Celebratory Announcement248 eng. (219 likes · 10 comments · 19 shares)

  Excited to announce that Decagon is now available on the Amazon Web Services (AWS) Marketplace. Enterprises can now purchase Decagon directl…

  View post →
• 2026-08-26 · Company page · Hiring / Recruiting247 eng. (232 likes · 14 comments · 1 shares)

  We’re excited to welcome Tyson Knight as our new Chief Customer Officer. Tyson has spent his career building and scaling customer organizati…

  View post →
• 2026-08-05 · Company page · Customer Highlight234 eng. (211 likes · 5 comments · 18 shares)

  We are proud to welcome Deutsche Telekom, one of the world's largest telecommunications companies, to the Decagon customer family. Deutsche …

  View post →

Worst performing posts — settled posts only (published ≥7 days before the data edge)

• 2026-08-27 · Company page · Industry Insight10 eng. (10 likes · 0 comments · 0 shares)

  A new benchmark from one of our engineers with friends at Baseten! The two highest scoring models are open-weight, and GLM-5.3-Flash is the …

  View post →
• 2026-07-03 · Company page · Event27 eng. (27 likes · 0 comments · 0 shares)

  Decagon is heading to RAISE Summit in Paris. 🇫🇷 Join our President and co-founder, Ashwin Sreenivas, for a fireside chat with CNBC's Arjun…

  View post →
• 2026-07-02 · Company page · Customer Highlight40 eng. (35 likes · 4 comments · 1 shares)

  Customer support matters most when the stakes are highest. In the latest episode of Talk to my agent (filmed live in SF!), Eventbrite co-fou…

  View post →
• 2026-09-02 · Company page · Product Update47 eng. (43 likes · 2 comments · 2 shares)

  Introducing Campaign Composer, our new control center for proactive customer outreach. Earlier this year, Proactive Agents gave Decagon agen…

  View post →
• 2026-07-09 · Company page · Event57 eng. (51 likes · 5 comments · 1 shares)

  The conversation around AI in customer experience often starts with cost savings, but the bigger opportunity is what companies do once suppo…

  View post →