All companies

Giga

Customer Support AI · 34.2K followers · LinkedIn benchmark, last 90 days (original)

data through 2026-07-27

Report card vs prior 90 days

Posts

17

+143%

Posts/wk

1.3

+160%

Median eng.

66

-15%

Smart avg

93

-17%

Total eng.

1.6K

+105%

Baseline vs market

  • Median engagement 66 top 19% of 70 tracked companies · top 30% of Customer Support AI (n=10)
  • Posts per week 1.3 top 89% of 70 tracked companies · top 90% of Customer Support AI (n=10)
  • Engagement per 1K followers 2.8 top 40% of 70 tracked companies · top 40% of Customer Support AI (n=10)

What worked

No category clears the 8-post floor in this window.

Best format: Image (smart avg 94.6, 9 posts). Best time block: 3pm–6pm UTC. Floors: 8+ posts per category, 8+ per timing bucket.

Who carried it

No employee posts in this window (company-page only).

Top posts

  • 2026-05-07 · Company page · Product Update325 eng. (245 likes · 33 comments · 47 shares)

    Introducing Hallucination Correction. The largest companies in the world trust Giga to power their customer operations, and the last thing a

    View post →
  • 2026-06-17 · Company page · Customer Highlight193 eng. (162 likes · 8 comments · 23 shares)

    Welcome to Giga, Toast! Toast is a global technology platform built for restaurant and retail businesses, integrating software, agentic AI,

    View post →
  • 2026-06-16 · Company page · Customer Highlight154 eng. (134 likes · 5 comments · 15 shares)

    Welcome to Giga, Flex! Flex is one of the fastest-growing names in consumer finance, giving people the flexibility to split rent and bills i

    View post →

Summary

  • Posting pace rose 160% vs the prior 90 days (0.5/wk → 1.3/wk).
  • Typical-post engagement fell 15% (median 78 → 66).
  • Median engagement of 66 sits in the top 19% of 70 tracked companies.
2026-05-042026-08-02 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology