Imagine AI
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Giga

Customer Support AI · 35.6K followers · LinkedIn benchmark, last 12 months (original)

data through 2026-09-12

Momentum vs prior 12 months

Posts

271

+62%

Posts/wk

5.2

+63%

Avg engagement

92.2

smart avg / post

+29%

Momentum

-55%

2nd half of window vs 1st

2025-09-30 → 2026-09-30 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology

Engagement trend

Posting volume (bars) vs average engagement per post (line) — page + team, original posts

Momentum over time

Change in average engagement per post vs the previous month — green gaining, red losing

Category mix

Cadence

Average engagement by day posted (Pacific time)

Team contribution

Team data through 2026-07-29 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.

Company page posts — counted in every number on this pageExclude

What drives engagement

Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (14+ posts per category, 14+ per format) — too few posts to trust the average.

By category

Celebratory Announcement208.425 posts
Personal Story180.938 posts
Customer Highlight113.717 posts
Hiring / Recruiting96.741 posts
Product Update85.342 posts
Event82.947 posts
Industry Insight6449 posts
Company Update171.35 posts · low n
Meme / Humor111.97 posts · low n

By format

Video29419 posts
Image161.275 posts
Text Only56.5170 posts
Carousel158.87 posts · low n

Best day: Monday. Best time block: 12pm–3pm UTC. Timing detail is in the Cadence chart above.

Best performing posts

  • 2025-11-05 · Varun Vummadi · Celebratory Announcement5.9K eng. (5.5K likes · 277 comments · 126 shares)

    Excited to announce our $61M Series A to automate customer operations. The largest companies in the world like DoorDash choose Giga over all…

    View post →
  • 2025-11-05 · Esha Dinne · Celebratory Announcement2.5K eng. (2.4K likes · 137 comments · 18 shares)

    We have raised $61M, but that’s not what excites me. Our original idea was fine tuning LLMs for enterprises. Although we topped some benchma…

    View post →
  • 2026-01-22 · Varun Vummadi · Product Update1.6K eng. (1.4K likes · 101 comments · 38 shares)

    Introducing Giga’s browser agent. Giga can now log in and completes tasks end-to-end, just like your human agents. While working on some of …

    View post →
  • 2026-07-10 · Esha Dinne · Personal Story1.2K eng. (1.2K likes · 27 comments · 7 shares)

    A great co-founder will save your company. In 2019, I met Varun Vummadi the first week of freshman year at Indian Institute of Technology, K…

    View post →
  • 2026-07-09 · Varun Vummadi · Personal Story1.1K eng. (1.0K likes · 33 comments · 9 shares)

    I walked away from a PhD program at 22 to start a company with Esha Dinne. I met Esha Dinne freshman year at IIT Kharagpur. We shared the sa…

    View post →

Worst performing posts — settled posts only (published ≥7 days before the data edge)

  • 2026-06-10 · Adam Morse · Event1 eng. (1 likes · 0 comments · 0 shares)

    If you’re going to CCW don’t miss the opportunity to race Atlas to see who can finish first. A truly unique F1 simulator experience you won’…

    View post →
  • 2026-07-07 · Chandrasekhar Ambula V · Industry Insight1 eng. (1 likes · 0 comments · 0 shares)

    The best technical decisions often look like non-events. No dramatic recovery. No emergency fixes. No last-minute heroics. Just stable syste…

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  • 2026-06-04 · Adam Morse · Event2 eng. (2 likes · 0 comments · 0 shares)

    Vegas in three weeks! CCW is always one of the best events of the year for anyone serious about the future of customer experience and this y…

    View post →
  • 2026-06-04 · Adam Morse · Celebratory Announcement2 eng. (2 likes · 0 comments · 0 shares)

    What an incredible story….and it just the beginning. I can’t wait to see what the future holds for this incredible company and even better t…

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  • 2026-06-15 · Adam Morse · Event2 eng. (2 likes · 0 comments · 0 shares)

    Attending CCW or someone from your team? This is a must attend event and we hope to see you there.

    View post →

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