Giga
Customer Support AI · 35.6K followers · LinkedIn benchmark, last 12 months (original)
Momentum vs prior 12 months
Posts
271
+62%Posts/wk
5.2
+63%Avg engagement
92.2
smart avg / post
+29%Momentum
-55%
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — page + team, original posts
Momentum over time
Change in average engagement per post vs the previous month — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-07-29 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (14+ posts per category, 14+ per format) — too few posts to trust the average.
By category
By format
Best day: Monday. Best time block: 12pm–3pm UTC. Timing detail is in the Cadence chart above.
Best performing posts
- 2025-11-05 · Varun Vummadi · Celebratory Announcement5.9K eng. (5.5K likes · 277 comments · 126 shares)
Excited to announce our $61M Series A to automate customer operations. The largest companies in the world like DoorDash choose Giga over all…
View post → - 2025-11-05 · Esha Dinne · Celebratory Announcement2.5K eng. (2.4K likes · 137 comments · 18 shares)
We have raised $61M, but that’s not what excites me. Our original idea was fine tuning LLMs for enterprises. Although we topped some benchma…
View post → - 2026-01-22 · Varun Vummadi · Product Update1.6K eng. (1.4K likes · 101 comments · 38 shares)
Introducing Giga’s browser agent. Giga can now log in and completes tasks end-to-end, just like your human agents. While working on some of …
View post → - 2026-07-10 · Esha Dinne · Personal Story1.2K eng. (1.2K likes · 27 comments · 7 shares)
A great co-founder will save your company. In 2019, I met Varun Vummadi the first week of freshman year at Indian Institute of Technology, K…
View post → - 2026-07-09 · Varun Vummadi · Personal Story1.1K eng. (1.0K likes · 33 comments · 9 shares)
I walked away from a PhD program at 22 to start a company with Esha Dinne. I met Esha Dinne freshman year at IIT Kharagpur. We shared the sa…
View post →
Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2026-06-10 · Adam Morse · Event1 eng. (1 likes · 0 comments · 0 shares)
If you’re going to CCW don’t miss the opportunity to race Atlas to see who can finish first. A truly unique F1 simulator experience you won’…
View post → - 2026-07-07 · Chandrasekhar Ambula V · Industry Insight1 eng. (1 likes · 0 comments · 0 shares)
The best technical decisions often look like non-events. No dramatic recovery. No emergency fixes. No last-minute heroics. Just stable syste…
View post → - 2026-06-04 · Adam Morse · Event2 eng. (2 likes · 0 comments · 0 shares)
Vegas in three weeks! CCW is always one of the best events of the year for anyone serious about the future of customer experience and this y…
View post → - 2026-06-04 · Adam Morse · Celebratory Announcement2 eng. (2 likes · 0 comments · 0 shares)
What an incredible story….and it just the beginning. I can’t wait to see what the future holds for this incredible company and even better t…
View post → - 2026-06-15 · Adam Morse · Event2 eng. (2 likes · 0 comments · 0 shares)
Attending CCW or someone from your team? This is a must attend event and we hope to see you there.
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