Giga
Customer Support AI · 34.2K followers · LinkedIn benchmark, last 30 days (original)
Report card vs prior 30 days
Posts
2
-86%Posts/wk
0.5
-85%Median eng.
74.5
+14%Smart avg
74.5
-9%Total eng.
149
-87%Baseline vs market
- Median engagement 74.5 — top 20% of 49 tracked companies · top 43% of Customer Support AI (n=7)
- Posts per week 0.5 — top 100% of 49 tracked companies · top 100% of Customer Support AI (n=7)
- Engagement per 1K followers 2.18 — top 31% of 49 tracked companies · top 29% of Customer Support AI (n=7)
What worked
No category clears the 8-post floor in this window.
Floors: 8+ posts per category, 8+ per timing bucket.
Who carried it
No employee posts in this window (company-page only).
Top posts
- 2026-07-14 · Company page · Product Update113 eng. (95 likes · 4 comments · 14 shares)
Introducing the Giga CLI. Everything you can do in the Giga console, you can now do from your terminal. pip install giga-sdk Your agent's be…
View post → - 2026-07-27 · Company page · Product Update36 eng. (33 likes · 1 comments · 2 shares)
Introducing Scout in Slack. Every dashboard eventually leads to a Slack thread. Whether its containment dropping, CSAT falling, or escalatio…
View post →
Summary
- Posting pace fell 85% vs the prior 30 days (3.3/wk → 0.5/wk).
- Median engagement of 74.5 sits in the top 20% of 49 tracked companies.