Giga
Customer Support AI · 34.2K followers · LinkedIn benchmark, last 90 days (original)
Report card vs prior 90 days
Posts
17
+143%Posts/wk
1.3
+160%Median eng.
66
-15%Smart avg
93
-17%Total eng.
1.6K
+105%Baseline vs market
- Median engagement 66 — top 19% of 70 tracked companies · top 30% of Customer Support AI (n=10)
- Posts per week 1.3 — top 89% of 70 tracked companies · top 90% of Customer Support AI (n=10)
- Engagement per 1K followers 2.8 — top 40% of 70 tracked companies · top 40% of Customer Support AI (n=10)
What worked
No category clears the 8-post floor in this window.
Best format: Image (smart avg 94.6, 9 posts). Best time block: 3pm–6pm UTC. Floors: 8+ posts per category, 8+ per timing bucket.
Who carried it
No employee posts in this window (company-page only).
Top posts
- 2026-05-07 · Company page · Product Update325 eng. (245 likes · 33 comments · 47 shares)
Introducing Hallucination Correction. The largest companies in the world trust Giga to power their customer operations, and the last thing a…
View post → - 2026-06-17 · Company page · Customer Highlight193 eng. (162 likes · 8 comments · 23 shares)
Welcome to Giga, Toast! Toast is a global technology platform built for restaurant and retail businesses, integrating software, agentic AI, …
View post → - 2026-06-16 · Company page · Customer Highlight154 eng. (134 likes · 5 comments · 15 shares)
Welcome to Giga, Flex! Flex is one of the fastest-growing names in consumer finance, giving people the flexibility to split rent and bills i…
View post →
Summary
- Posting pace rose 160% vs the prior 90 days (0.5/wk → 1.3/wk).
- Typical-post engagement fell 15% (median 78 → 66).
- Median engagement of 66 sits in the top 19% of 70 tracked companies.