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Marty Kausas

Customer Support, also Co-Founder & CEO · Pylon · 62.8K followers · LinkedIn benchmark, last 12 months (original)

Pylon company report →
data ends 2026-04-07

Report card vs prior 12 months

Avg eng/post

231

-20%

Median eng/post

169

-15%

Posts/wk

3.2

-36%

Total eng.

38.1K

-49%

Trend (monthly — bars are posts, line is avg engagement per post)

Top categories

  • Hiring / Recruiting — smart avg 303.4 across 19 posts (1.8× typical)
  • Celebratory Announcement — smart avg 273 across 9 posts (1.6× typical)
  • Company Update — smart avg 272.7 across 18 posts (1.6× typical)
  • Product Update — smart avg 209 across 32 posts (1.2× typical)
  • Customer Highlight — smart avg 183.2 across 24 posts (1.1× typical)

Top posts

  • 2025-10-29 · Marty Kausas · Hiring / Recruiting1.8K eng. (1.7K likes · 157 comments · 14 shares)

    Half the company came into the office on Saturday. I made a deal with 🌶 Bennett Amodio that if the team collectively did 4000 pull-ups in 8…

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  • 2025-11-04 · Marty Kausas · Company Update1.8K eng. (1.6K likes · 127 comments · 7 shares)

    INTRODUCING... Our new purple building 🚀 Last year we moved into the iconic old UserTesting office. We were SO excited to have a space that…

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  • 2026-03-09 · Marty Kausas · Meme / Humor1.1K eng. (995 likes · 102 comments · 10 shares)

    CEO vs 11 SDRs (COLD CALL BLITZ) Who can book the most meetings in 25 mins? 🥇 Julia McCullough 🥈 Colby Keces 🥈 Luke Singer Unfortunately …

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  • 2025-12-02 · Marty Kausas · Celebratory Announcement959 eng. (867 likes · 90 comments · 2 shares)

    We made it on Forbes 30 Under 30 🚀 3 years ago we started Pylon to kill Zendesk and build the first support platform for B2B. We've built t…

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  • 2025-11-12 · Marty Kausas · Product Update856 eng. (700 likes · 128 comments · 28 shares)

    💥 INTRODUCING PRODUCT INTELLIGENCE 💥 Turn your customer feedback into a product strategy. Support teams hear the same feature requests ove…

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2025-09-30 → 2026-09-30 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology