All companies

Sierra

Customer Support AI · 89.2K followers · LinkedIn benchmark, last 30 days (original)

data through 2026-07-30

Report card vs prior 30 days

Posts

22

-41%

Posts/wk

5.1

-41%

Median eng.

107.5

+8%

Smart avg

113.4

+9%

Total eng.

2.5K

-35%

Baseline vs market

  • Median engagement 107.5 top 13% of 48 tracked companies · top 33% of Customer Support AI (n=6)
  • Posts per week 5 top 54% of 48 tracked companies · top 50% of Customer Support AI (n=6)
  • Engagement per 1K followers 1.27 top 58% of 48 tracked companies · top 67% of Customer Support AI (n=6)

What worked

  • Industry Insight — smart avg 114.3 across 9 posts (1.1× typical)

Best format: Video (smart avg 116.1, 12 posts). Best day: Wednesday. Best time block: 3pm–6pm UTC. Floors: 8+ posts per category, 8+ per timing bucket.

Who carried it

No employee posts in this window (company-page only).

Top posts

  • 2026-07-16 · Company page · Industry Insight252 eng. (237 likes · 7 comments · 8 shares)

    What data is yours? Bret Taylor's answer: all of it should be yours. And what's exciting about agents built on platforms like Horizon. Every

    View post →
  • 2026-07-22 · Company page · Event250 eng. (235 likes · 6 comments · 9 shares)

    In a world where everyone has access to the same intelligence, how do companies differentiate themselves? The answer: their relationship wit

    View post →
  • 2026-07-22 · Company page · Industry Insight234 eng. (224 likes · 3 comments · 7 shares)

    Pinecone is our internal agent to make employees more effective. One of the biggest challenges in building Pinecone was making sure it had a

    View post →

Summary

  • Posting pace fell 41% vs the prior 30 days (8.6/wk → 5.1/wk).
  • Median engagement of 107.5 sits in the top 13% of 48 tracked companies.
2026-07-032026-08-02 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology