Sendbird (delight.ai)
Customer Support AI · 37.4K followers · LinkedIn benchmark, last 90 days (original)
Report card vs prior 90 days
Posts
20
-5%Posts/wk
1.6
0%Median eng.
13.5
-21%Smart avg
23.3
+23%Total eng.
468
+16%Baseline vs market
- Median engagement 13.5 — top 80% of 70 tracked companies · top 90% of Customer Support AI (n=10)
- Posts per week 1.5 — top 84% of 70 tracked companies · top 80% of Customer Support AI (n=10)
- Engagement per 1K followers 0.63 — top 81% of 70 tracked companies · top 90% of Customer Support AI (n=10)
What worked
No category clears the 8-post floor in this window.
Best time block: 3pm–6pm UTC. Floors: 8+ posts per category, 8+ per timing bucket.
Who carried it
No employee posts in this window (company-page only).
Top posts
- 2026-05-19 · Company page · Product Update72 eng. (66 likes · 1 comments · 5 shares)
Zero-Touch Improvement is AI that improves AI, on its own. At Delight Spark, our ML lead Kibeom Lee walked through the full loop on stage: →…
View post → - 2026-05-13 · Company page · Event67 eng. (62 likes · 1 comments · 4 shares)
Spark 2026 was everything we hoped it would be — and it wouldn't have been possible without our incredible speakers. A huge thank you to eve…
View post → - 2026-05-07 · Company page · Event57 eng. (51 likes · 4 comments · 2 shares)
We're ready. See you tomorrow, Spark. Delight Spark SF | May 7 | San Francisco Registration link in comments.…
View post →
Summary
- Posting pace held steady vs the prior 90 days (1.6/wk).
- Typical-post engagement fell 21% (median 17 → 13.5).
- Median engagement of 13.5 sits in the top 80% of 70 tracked companies.