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Sendbird (delight.ai)

Customer Support AI · 37.5K followers · LinkedIn benchmark, last 90 days (original)

data through 2026-09-01

Momentum vs prior 90 days

Posts

16

-75%

Posts/wk

1.2

-76%

Avg engagement

69.9

smart avg / post

+79%

Momentum

-59%

2nd half of window vs 1st

2026-07-02 → 2026-09-30 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology

Engagement trend

Posting volume (bars) vs average engagement per post (line) — page + team, original posts

Momentum over time

Change in average engagement per post vs the previous week — green gaining, red losing

Category mix

Cadence

Average engagement by day posted (Pacific time)

Team contribution

Team data through 2026-09-01 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.

Company page posts — counted in every number on this pageExclude

What drives engagement

Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (8+ posts per category, 8+ per format) — too few posts to trust the average.

By category

Event895 posts · low n
Personal Story74.11 post · low n
Celebratory Announcement70.22 posts · low n
Industry Insight70.21 post · low n
Meme / Humor662 posts · low n
Product Update65.62 posts · low n
Customer Highlight64.73 posts · low n

By format

Text Only53.111 posts
Carousel94.53 posts · low n
Image73.31 post · low n
Video711 post · low n

Timing detail is in the Cadence chart above.

Best performing posts

  • 2026-07-25 · John S. Kim · Event374 eng. (360 likes · 10 comments · 4 shares)

    It was an honor to participate in the Korea AI Summit in San Francisco today. The vision of creating an AI for all and establishing an AI-na…

    View post →
  • 2026-07-29 · John S. Kim · Event285 eng. (277 likes · 7 comments · 1 shares)

    I had a wonderful luncheon with the President and First Lady of South Korea, along with the Ambassador to the United States. It was incredib…

    View post →
  • 2026-08-26 · Owen Fisher · Personal Story122 eng. (89 likes · 15 comments · 18 shares)

    I’m excited to share that I’ve joined Freebuff as a Founding Engineer! We’re growing exponentially. Since I joined, we’ve already grown by n…

    View post →
  • 2026-08-02 · Sanghee Lee · Celebratory Announcement104 eng. (103 likes · 1 comments · 0 shares)

    I'm honored to share that I've been recognized as one of the Top 200 LinkedIn Voices in AI Workflow Automation by Favikon. According to the …

    View post →
  • 2026-07-28 · Owen Fisher · Event79 eng. (78 likes · 0 comments · 1 shares)

    Dang, Y Combinator Startup School SF was crazy. Heard from Sam Altman, Jensen Huang, and some of the best founders in the world. Chatted up …

    View post →

Worst performing posts — settled posts only (published ≥7 days before the data edge)

  • 2026-08-03 · Company page · Product Update2 eng. (2 likes · 0 comments · 0 shares)

    #BeyondZen is Delight.

    View post →
  • 2026-07-07 · John S. Kim · Event4 eng. (4 likes · 0 comments · 0 shares)

    We feel incredibly fortunate to have found this school for our kids. If your family is looking for a kind, compassionate environment in the …

    View post →
  • 2026-08-20 · Yeji Yoon · Customer Highlight4 eng. (4 likes · 0 comments · 0 shares)

    This one is special. From a vision out of Marlborough to now every BJ's Wholesale Club member's concierge in their pocket 🤩

    View post →
  • 2026-07-31 · Company page · Meme / Humor6 eng. (6 likes · 0 comments · 0 shares)

    Complexity is not intelligence. #BeyondZen

    View post →
  • 2026-08-20 · John S. Kim · Celebratory Announcement6 eng. (6 likes · 0 comments · 0 shares)

    We are grateful to partner with BJ's to innovate member care, but also pioneering how goods & services are discovered and purchased with AI.…

    View post →

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