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Sendbird (delight.ai)

Customer Support AI Β· 37.5K followers Β· LinkedIn benchmark, last 12 months (original)

data through 2026-09-01

Momentum vs prior 12 months

Posts

255

+51%

Posts/wk

4.9

+53%

Avg engagement

43.4

smart avg / post

-21%

Momentum

-5%

2nd half of window vs 1st

2025-09-30 β†’ 2026-09-30 Β· Benchmark by Imagine AI Β· methodology at benchmark.imagineai.me/dashboard/methodology

Engagement trend

Posting volume (bars) vs average engagement per post (line) β€” page + team, original posts

Momentum over time

Change in average engagement per post vs the previous month β€” green gaining, red losing

Category mix

Cadence

Average engagement by day posted (Pacific time)

Team contribution

Team data through 2026-09-01 β€” employee scrapes lag this window; low numbers here mean stale data, not a quiet team.

Company page posts β€” counted in every number on this pageExclude

What drives engagement

Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (13+ posts per category, 13+ per format) β€” too few posts to trust the average.

By category

Company Update66.314 posts
Celebratory Announcement54.614 posts
Hiring / Recruiting43.914 posts
Event42.4104 posts
Product Update3933 posts
Customer Highlight37.115 posts
Industry Insight35.646 posts
Personal Story569 posts Β· low n
Meme / Humor42.86 posts Β· low n

By format

Carousel92.530 posts
Video47.935 posts
Image46.276 posts
Text Only25.7107 posts
Document43.47 posts Β· low n

Best day: Tuesday. Best time block: 3am–6am UTC. Timing detail is in the Cadence chart above.

Best performing posts

  • 2026-07-25 Β· John S. Kim Β· Event374 eng. (360 likes Β· 10 comments Β· 4 shares)

    It was an honor to participate in the Korea AI Summit in San Francisco today. The vision of creating an AI for all and establishing an AI-na…

    View post β†’
  • 2025-10-08 Β· John S. Kim Β· Celebratory Announcement374 eng. (350 likes Β· 7 comments Β· 17 shares)

    We Sendbird are in a Netflix documentary about AI. SBS, one of the largest media companies in Korea, filmed a bit about our AI agent busines…

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  • 2025-11-19 Β· Sanghee Lee Β· Product Update371 eng. (317 likes Β· 51 comments Β· 3 shares)

    μ•ˆλ…•ν•˜μ„Έμš”. 10,000λͺ… 정도 λ˜λŠ” 제 λ§ν¬λ“œμΈ μ§€μΈλΆ„λ“€κ»˜ μ˜€λŠ˜μ€ μ œκ°€ μ„Όλ“œλ²„λ“œμ—μ„œ μƒˆλ‘­κ²Œ μ‹œμž‘ν•œ 도전을 μ‘°μ‹¬μŠ€λ ˆ κ³΅μœ λ“œλ¦¬κ³ , μž‘μ€ 뢀탁 ν•˜λ‚˜λ₯Ό κ°„κ³‘νžˆ λ“œλ¦¬κ³ μž ν•©λ‹ˆλ‹€. https://lnkd.in/gQiC5XfE μ €ν¬λŠ” μ΄λ²ˆμ— AI μ—μ΄μ „νŠΈλ₯Ό ν•œμΈ΅β€¦

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  • 2026-07-29 Β· John S. Kim Β· Event285 eng. (277 likes Β· 7 comments Β· 1 shares)

    I had a wonderful luncheon with the President and First Lady of South Korea, along with the Ambassador to the United States. It was incredib…

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  • 2025-12-12 Β· John S. Kim Β· Company Update250 eng. (238 likes Β· 6 comments Β· 6 shares)

    We got the whole Sendbird team together last night to close out the year, and the energy was electric!! ⚑️⚑️⚑️ When I look back at 2025, I s…

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Worst performing posts β€” settled posts only (published β‰₯7 days before the data edge)

  • 2026-01-26 Β· John S. Kim Β· Celebratory Announcement2 eng. (2 likes Β· 0 comments Β· 0 shares)

    Amazing! Congratulations John & team Astranis Space Technologies! πŸ™Œ

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  • 2026-08-03 Β· Company page Β· Product Update2 eng. (2 likes Β· 0 comments Β· 0 shares)

    #BeyondZen is Delight.

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  • 2026-03-10 Β· Company page Β· Event3 eng. (3 likes Β· 0 comments Β· 0 shares)

    Don't miss out on this!

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  • 2026-04-07 Β· Yeji Yoon Β· Event3 eng. (3 likes Β· 0 comments Β· 0 shares)

    Give Jeff more to think about at Delight Spark! Save your seat πŸ‘‰ https://lnkd.in/gAUiJU8c

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  • 2026-05-07 Β· Company page Β· Product Update3 eng. (3 likes Β· 0 comments Β· 0 shares)

    🎯 πŸ”„ πŸ“ž

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