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Larridin

Customer Support AI · 1.9K followers · LinkedIn benchmark, last 30 days (original)

data through 2026-07-31

Report card vs prior 30 days

Posts

10

-37%

Posts/wk

2.3

-38%

Median eng.

10.5

+40%

Smart avg

11.8

+19%

Total eng.

118

-26%

Baseline vs market

  • Median engagement 10.5 top 83% of 48 tracked companies · top 100% of Customer Support AI (n=6)
  • Posts per week 2.3 top 96% of 48 tracked companies · top 100% of Customer Support AI (n=6)
  • Engagement per 1K followers 6.06 top 13% of 48 tracked companies · top 17% of Customer Support AI (n=6)

What worked

  • Industry Insight — smart avg 11.9 across 8 posts (1.1× typical)

Floors: 8+ posts per category, 8+ per timing bucket.

Who carried it

No employee posts in this window (company-page only).

Top posts

  • 2026-07-20 · Company page · Industry Insight23 eng. (21 likes · 1 comments · 1 shares)

    Coinbase pushed its token usage up and still cut inference costs by more than half. For engineering leaders watching AI spend climb, that is

    View post →
  • 2026-07-27 · Company page · Industry Insight19 eng. (18 likes · 1 comments · 0 shares)

    Pinching pennies on AI tokens is a losing strategy. We spoke with Michael Laudon, Chief Product and Technology Officer at Quest Software, ab

    View post →
  • 2026-07-10 · Company page · Industry Insight15 eng. (13 likes · 1 comments · 1 shares)

    Most enterprises blame the technology when their AI pilots show no ROI. Priyanka Vergadia says technology is only 20 percent of the equation

    View post →

Summary

  • Posting pace fell 38% vs the prior 30 days (3.7/wk → 2.3/wk).
  • Typical-post engagement rose 40% (median 7.5 → 10.5).
  • Median engagement of 10.5 sits in the top 83% of 48 tracked companies.
2026-07-032026-08-02 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology