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Larridin

Customer Support AI · 2.1K followers · LinkedIn benchmark, last 90 days (original)

data through 2026-09-10

Momentum vs prior 90 days

Posts

36

-70%

Posts/wk

2.8

-70%

Avg engagement

18.4

smart avg / post

+33%

Momentum

-48%

2nd half of window vs 1st

2026-07-02 → 2026-09-30 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology

Engagement trend

Posting volume (bars) vs average engagement per post (line) — page + team, original posts

Momentum over time

Change in average engagement per post vs the previous week — green gaining, red losing

Category mix

Cadence

Average engagement by day posted (Pacific time)

Team contribution

Team data through 2026-08-05 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.

Company page posts — counted in every number on this pageExclude

What drives engagement

Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (8+ posts per category, 8+ per format) — too few posts to trust the average.

By category

Industry Insight19.827 posts
Celebratory Announcement19.11 post · low n
Customer Highlight18.71 post · low n
Event16.77 posts · low n

By format

Text Only15.829 posts
Image23.22 posts · low n
Video20.35 posts · low n

Best day: Thursday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.

Best performing posts

  • 2026-07-28 · Justin Smith · Industry Insight104 eng. (93 likes · 10 comments · 1 shares)

    Public service announcement: the QBR is dead. Things in AI are moving way too fast for quarterly check-ins. I don't consider a customer gree…

    View post →
  • 2026-07-08 · Jim Larrison · Industry Insight65 eng. (46 likes · 16 comments · 3 shares)

    August 2, 2026. The majority of the EU AI Act becomes enforceable. That is 40 days from now. The Act requires organizations to maintain inve…

    View post →
  • 2026-08-07 · Company page · Industry Insight64 eng. (61 likes · 1 comments · 2 shares)

    Fanatics runs 1,000 websites on a single platform. When a team wins a championship, tens of thousands of orders hit within minutes. We spoke…

    View post →
  • 2026-07-10 · Jim Larrison · Industry Insight41 eng. (34 likes · 6 comments · 1 shares)

    There is a layer of enterprise AI measurement that most organizations haven’t yet built, and it may be the most important one. Tool-level vi…

    View post →
  • 2026-07-09 · Jim Larrison · Industry Insight25 eng. (21 likes · 4 comments · 0 shares)

    There is a question that boards are increasingly asking, and most orgs can't answer it with confidence: What is our AI investment producing?…

    View post →

Worst performing posts — settled posts only (published ≥7 days before the data edge)

  • 2026-08-05 · Justin Smith · Event1 eng. (1 likes · 0 comments · 0 shares)

    Tokenmaxxing felt great right up until the invoice showed up. 🤣

    View post →
  • 2026-07-13 · Company page · Industry Insight4 eng. (4 likes · 0 comments · 0 shares)

    Budget season is coming, and AI spend will be a line item everyone has questions about. Token pricing models continue to shift, and most bus…

    View post →
  • 2026-07-02 · Company page · Industry Insight5 eng. (4 likes · 0 comments · 1 shares)

    The consulting industry moved fast on AI, and now it’s recalibrating. KPMG built a dashboard to track AI tool usage across its US advisory d…

    View post →
  • 2026-07-07 · Justin Smith · Industry Insight5 eng. (4 likes · 0 comments · 1 shares)

    One of the smartest AI budget strategies I've seen from our customers: model routing. The idea is simple. Not every AI task needs a frontier…

    View post →
  • 2026-08-20 · Company page · Industry Insight5 eng. (4 likes · 0 comments · 1 shares)

    Are AI agents over-hyped or under-measured? On the latest AI Impact, hosted by Russell Fradin with guest Matthew Smart, MCMP, MSP, CAITL, th…

    View post →

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