Ada
Customer Support AI · 51.5K followers · LinkedIn benchmark, last 30 days (original)
Report card vs prior 30 days
Posts
13
-46%Posts/wk
3
-46%Median eng.
21
-37%Smart avg
28.2
-31%Total eng.
374
-63%Baseline vs market
- Median engagement 21 — top 63% of 48 tracked companies · top 83% of Customer Support AI (n=6)
- Posts per week 2.9 — top 79% of 48 tracked companies · top 67% of Customer Support AI (n=6)
- Engagement per 1K followers 0.56 — top 79% of 48 tracked companies · top 83% of Customer Support AI (n=6)
What worked
No category clears the 8-post floor in this window.
Best time block: 3pm–6pm UTC. Floors: 8+ posts per category, 8+ per timing bucket.
Who carried it
No employee posts in this window (company-page only).
Top posts
- 2026-07-17 · Company page · Customer Highlight85 eng. (68 likes · 14 comments · 3 shares)
This is what it looks like to lead in the era of agentic CX. Meet Montie Steele of Aceable, our first-ever ACX Leader and someone who makes …
View post → - 2026-07-24 · Company page · Product Update55 eng. (51 likes · 0 comments · 4 shares)
Ada is now on Instagram. Ada-powered AI agents can answer Instagram DMs natively: text and images in both directions, interactive replies, a…
View post → - 2026-07-17 · Company page · Hiring / Recruiting43 eng. (30 likes · 0 comments · 13 shares)
On August 5, we're opening our Toronto office to anyone curious about a role on our Sales Development team. 📍 Ada Office, 46 Spadina Ave, S…
View post →
Summary
- Posting pace fell 46% vs the prior 30 days (5.6/wk → 3/wk).
- Typical-post engagement fell 37% (median 33.5 → 21).
- Median engagement of 21 sits in the top 63% of 48 tracked companies.