Paul Adams

Report card vs prior 12 months

Trend (monthly — bars are posts, line is avg engagement per post)

Top categories

• Product Update — smart avg 119.9 across 22 posts (1.3× typical)
• Industry Insight — smart avg 114 across 16 posts (1.3× typical)
• Event — smart avg 108.3 across 21 posts (1.2× typical)

Top posts

• 2026-06-09 · Paul Adams · Product Update387 eng. (342 likes · 19 comments · 26 shares)

  Today we’re announcing that Fin can be used as a Service Agent on top of HubSpot and Freshworks, meaning you can use the world’s best Agent …

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• 2025-12-08 · Paul Adams · Celebratory Announcement353 eng. (318 likes · 9 comments · 26 shares)

  OpenAI just released their first 'State of Enterprise AI' report. Reports like this are an important read, because we're all trying to under…

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• 2026-08-06 · Paul Adams · Product Update325 eng. (255 likes · 14 comments · 56 shares)

  New from Fin! Everyone can now get Operator, our most groundbreaking product in years! In May, we beta launched Operator, an agent for doing…

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• 2026-04-17 · Paul Adams · Company Update322 eng. (303 likes · 15 comments · 4 shares)

  1,305 employees at Intercom. 1,100 active Claude Code users. 600+ people outside Product + Engineering. The wonderful second order effect of…

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• 2026-03-24 · Paul Adams · Event309 eng. (277 likes · 12 comments · 20 shares)

  Fin and I are in Paris this week. Call into us! We've a great pop-up where we are doing workshops on Fin and using Agents, we've meetups and…

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