Cole Rubin

Report card vs prior 12 months

Trend (monthly — bars are posts, line is avg engagement per post)

Top categories

• Customer Highlight — smart avg 110 across 10 posts (1.5× typical)
• Industry Insight — smart avg 99.6 across 36 posts (1.3× typical)

Top posts

• 2026-04-09 · Cole Rubin · Product Update2.1K eng. (616 likes · 1.5K comments · 17 shares)

  Hey short-term rental and hotel operators, I built a free tool for you this week. It connects your PMS directly to Claude and gets you set u…

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• 2026-01-12 · Cole Rubin · Industry Insight605 eng. (488 likes · 101 comments · 16 shares)

  I called a restaurant to change my reservation last week. An AI answered and actually surprised me: 30 seconds later, my reservation was cha…

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• 2025-10-21 · Cole Rubin · Industry Insight180 eng. (146 likes · 32 comments · 2 shares)

  The $50k consultant trap is destroying your AI strategy. I see it all the time. A business leader pays a consultant $50K to build them an AI…

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• 2025-10-27 · Cole Rubin · Customer Highlight179 eng. (152 likes · 27 comments · 0 shares)

  Our client's Airbnb guests left a glowing review. They specifically asked for "Alex" to help them again on their next stay. But...Alex is an…

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• 2026-01-01 · Cole Rubin · Industry Insight170 eng. (151 likes · 19 comments · 0 shares)

  In the last 60 days, I've talked to 8 companies hiring for a role that will replace entire customer support teams: Conversation Engineer. So…

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