Benchmark DashboardSendbird (delight.ai)
Customer Support AI Β· 37.5K followers Β· LinkedIn benchmark, last 12 months (original)
Momentum vs prior 12 months
Posts
149
+19%Posts/wk
2.9
+21%Avg engagement
57.9
smart avg / post
-9%Momentum
-2%
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) β team only, original posts
Momentum over time
Change in average engagement per post vs the previous month β green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-09-01 β employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (8+ posts per category, 8+ per format) β too few posts to trust the average.
By category
By format
Best day: Monday. Best time block: 6amβ9am UTC. Timing detail is in the Cadence chart above.
Best performing posts
- 2026-07-25 Β· John S. Kim Β· Event374 eng. (360 likes Β· 10 comments Β· 4 shares)
It was an honor to participate in the Korea AI Summit in San Francisco today. The vision of creating an AI for all and establishing an AI-naβ¦
View post β - 2025-10-08 Β· John S. Kim Β· Celebratory Announcement374 eng. (350 likes Β· 7 comments Β· 17 shares)
We Sendbird are in a Netflix documentary about AI. SBS, one of the largest media companies in Korea, filmed a bit about our AI agent businesβ¦
View post β - 2025-11-19 Β· Sanghee Lee Β· Product Update371 eng. (317 likes Β· 51 comments Β· 3 shares)
μλ νμΈμ. 10,000λͺ μ λ λλ μ λ§ν¬λμΈ μ§μΈλΆλ€κ» μ€λμ μ κ° μΌλλ²λμμ μλ‘κ² μμν λμ μ μ‘°μ¬μ€λ 곡μ λλ¦¬κ³ , μμ λΆν νλλ₯Ό κ°κ³‘ν λλ¦¬κ³ μ ν©λλ€. https://lnkd.in/gQiC5XfE μ ν¬λ μ΄λ²μ AI μμ΄μ νΈλ₯Ό νμΈ΅β¦
View post β - 2026-07-29 Β· John S. Kim Β· Event285 eng. (277 likes Β· 7 comments Β· 1 shares)
I had a wonderful luncheon with the President and First Lady of South Korea, along with the Ambassador to the United States. It was incredibβ¦
View post β - 2025-12-12 Β· John S. Kim Β· Company Update250 eng. (238 likes Β· 6 comments Β· 6 shares)
We got the whole Sendbird team together last night to close out the year, and the energy was electric!! β‘οΈβ‘οΈβ‘οΈ When I look back at 2025, I sβ¦
View post β
Worst performing posts β settled posts only (published β₯7 days before the data edge)
- 2026-01-26 Β· John S. Kim Β· Celebratory Announcement2 eng. (2 likes Β· 0 comments Β· 0 shares)
Amazing! Congratulations John & team Astranis Space Technologies! π
View post β - 2026-04-07 Β· Yeji Yoon Β· Event3 eng. (3 likes Β· 0 comments Β· 0 shares)
Give Jeff more to think about at Delight Spark! Save your seat π https://lnkd.in/gAUiJU8c
View post β - 2025-11-11 Β· Yeji Yoon Β· Event4 eng. (4 likes Β· 0 comments Β· 0 shares)
Join us on Nov 18th π https://lnkd.in/gdbzcwpH We have limited seats but no shortage of surprises & cocktails with the delightful companiesβ¦
View post β - 2025-12-03 Β· Yeji Yoon Β· Hiring / Recruiting4 eng. (4 likes Β· 0 comments Β· 0 shares)
If you've seen us at Spark just a few weeks ago, or seen some of the updates from delight.ai you know our customers are the best in their inβ¦
View post β - 2025-12-11 Β· John S. Kim Β· Company Update4 eng. (4 likes Β· 0 comments Β· 0 shares)
Congratulations John and team Astranis Space Technologies! Hope you guys continue to change the trajectory of our civilization. ππ
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