Imagine AI
All companies

Pylon

Customer Support AI · 38.4K followers · LinkedIn benchmark, all time (original)

data through 2026-09-21
Excluding from this report:Company page reset

Momentum — all time

Posts

859

Posts/wk

6.4

Avg engagement

157.6

smart avg / post

Momentum

-14%

2nd half of window vs 1st

2024-03-08 → 2026-09-30 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology

Engagement trend

Posting volume (bars) vs average engagement per post (line) — team only, original posts

Momentum over time

Change in average engagement per post vs the previous month — green gaining, red losing

Category mix

Cadence

Average engagement by day posted (Pacific time)

Team contribution

Team data through 2026-04-07 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.

Company page posts — not counted in this reportExcluded — undo

What drives engagement

Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (43+ posts per category, 43+ per format) — too few posts to trust the average.

By category

Hiring / Recruiting274.281 posts
Company Update269.669 posts
Personal Story223.160 posts
Industry Insight154129 posts
Customer Highlight141.771 posts
Event118.261 posts
Product Update88340 posts
Celebratory Announcement501.130 posts · low n
Meme / Humor184.718 posts · low n

By format

Video166.5192 posts
Image161.4424 posts
Text Only140.9225 posts
Carousel321.310 posts · low n
Document182.27 posts · low n
Poll179.31 post · low n

Best day: Thursday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.

Best performing posts

  • 2024-08-28 · Marty Kausas · Celebratory Announcement4.5K eng. (3.5K likes · 874 comments · 123 shares)

    Announcing Pylon's $17M Series A led by a16z. We founded the company under 2 years ago... Since then hundreds of the fastest growing compani…

    View post →
  • 2025-08-19 · Marty Kausas · Celebratory Announcement3.6K eng. (2.9K likes · 636 comments · 125 shares)

    Announcing Pylon's Series B led by a16z and BCV. Since starting the company 2.6 years ago, 780+ of the fastest growing companies including T…

    View post →
  • 2024-10-17 · Marty Kausas · Celebratory Announcement2.7K eng. (2.5K likes · 189 comments · 16 shares)

    We raised Pylon's $17M Series A in 14 days. We didn't need the money. We had been cash-flow positive the past 3 months. And we weren't talki…

    View post →
  • 2024-11-12 · Marty Kausas · Personal Story2.6K eng. (2.4K likes · 252 comments · 8 shares)

    We used to live in our office. Most people reacted "why would you do that?" We reacted "why wouldn't you?" We were having the time of our li…

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  • 2025-10-29 · Marty Kausas · Hiring / Recruiting1.8K eng. (1.7K likes · 157 comments · 14 shares)

    Half the company came into the office on Saturday. I made a deal with 🌶 Bennett Amodio that if the team collectively did 4000 pull-ups in 8…

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Worst performing posts — settled posts only (published ≥7 days before the data edge)

  • 2025-01-10 · Marty Kausas · Event0 eng. (0 likes · 0 comments · 0 shares)

    AI knowledge management is the future.

    View post →
  • 2025-08-08 · Blanchard Kenfack · Customer Highlight2 eng. (2 likes · 0 comments · 0 shares)

    "My verdict: Pylon is the best choice I’ve seen so far for B2B support. It’s modern, it’s clean, and its AI capabilities are growing fast." …

    View post →
  • 2024-03-20 · Dan Malkary · Industry Insight4 eng. (4 likes · 0 comments · 0 shares)

    The proof is in the pudding. Check out the results.

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  • 2024-06-17 · Aditya Mehta · Industry Insight4 eng. (4 likes · 0 comments · 0 shares)

    steal this trick to humanize your brand while via linkedin ads: take individual posts from people in the company that have performed well an…

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  • 2024-06-21 · Aditya Mehta · Industry Insight5 eng. (3 likes · 2 comments · 0 shares)

    what many founders THINK works on linkedIn: traditional display ads and sponsored content. what ACTUALLY works: thought leadership video ads…

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