Pylon
Customer Support AI · 38.4K followers · LinkedIn benchmark, all time (original)
Momentum — all time
Posts
859
Posts/wk
6.4
Avg engagement
157.6
smart avg / post
Momentum
-14%
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — team only, original posts
Momentum over time
Change in average engagement per post vs the previous month — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-04-07 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (43+ posts per category, 43+ per format) — too few posts to trust the average.
By category
By format
Best day: Thursday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.
Best performing posts
- 2024-08-28 · Marty Kausas · Celebratory Announcement4.5K eng. (3.5K likes · 874 comments · 123 shares)
Announcing Pylon's $17M Series A led by a16z. We founded the company under 2 years ago... Since then hundreds of the fastest growing compani…
View post → - 2025-08-19 · Marty Kausas · Celebratory Announcement3.6K eng. (2.9K likes · 636 comments · 125 shares)
Announcing Pylon's Series B led by a16z and BCV. Since starting the company 2.6 years ago, 780+ of the fastest growing companies including T…
View post → - 2024-10-17 · Marty Kausas · Celebratory Announcement2.7K eng. (2.5K likes · 189 comments · 16 shares)
We raised Pylon's $17M Series A in 14 days. We didn't need the money. We had been cash-flow positive the past 3 months. And we weren't talki…
View post → - 2024-11-12 · Marty Kausas · Personal Story2.6K eng. (2.4K likes · 252 comments · 8 shares)
We used to live in our office. Most people reacted "why would you do that?" We reacted "why wouldn't you?" We were having the time of our li…
View post → - 2025-10-29 · Marty Kausas · Hiring / Recruiting1.8K eng. (1.7K likes · 157 comments · 14 shares)
Half the company came into the office on Saturday. I made a deal with 🌶 Bennett Amodio that if the team collectively did 4000 pull-ups in 8…
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Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2025-01-10 · Marty Kausas · Event0 eng. (0 likes · 0 comments · 0 shares)
AI knowledge management is the future.
View post → - 2025-08-08 · Blanchard Kenfack · Customer Highlight2 eng. (2 likes · 0 comments · 0 shares)
"My verdict: Pylon is the best choice I’ve seen so far for B2B support. It’s modern, it’s clean, and its AI capabilities are growing fast." …
View post → - 2024-03-20 · Dan Malkary · Industry Insight4 eng. (4 likes · 0 comments · 0 shares)
The proof is in the pudding. Check out the results.
View post → - 2024-06-17 · Aditya Mehta · Industry Insight4 eng. (4 likes · 0 comments · 0 shares)
steal this trick to humanize your brand while via linkedin ads: take individual posts from people in the company that have performed well an…
View post → - 2024-06-21 · Aditya Mehta · Industry Insight5 eng. (3 likes · 2 comments · 0 shares)
what many founders THINK works on linkedIn: traditional display ads and sponsored content. what ACTUALLY works: thought leadership video ads…
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