Benchmark

Parloa

Customer Support AI
Vs research baseline
Below baseline median
In their industry
—
Posting cadence
daily
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What works for them

by post type, vs their own typical post
  1. 1. Customer highlight↑
  2. 2. Company announcement↑
  3. 3. Event announcement→
  4. 4. Industry thought leadership↓
  5. 5. Product announcement↓

What they post

share of posts by type
Event announcement41%
Industry thought leadership26%
Company announcement15%
Product announcement7%
Customer highlight6%
After-event highlight4%
Hiring announcement2%