Larridin
Customer Support AI · 2.1K followers · LinkedIn benchmark, last 12 months (original)
Momentum vs prior 12 months
Posts
149
+338%Posts/wk
2.9
+314%Avg engagement
28.1
smart avg / post
-49%Momentum
-45%
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — team only, original posts
Momentum over time
Change in average engagement per post vs the previous month — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-08-05 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (8+ posts per category, 8+ per format) — too few posts to trust the average.
By category
By format
Best day: Tuesday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.
Best performing posts
- 2025-12-04 · Justin Smith · Personal Story447 eng. (404 likes · 43 comments · 0 shares)
I lost my daughter, Hannah, six months ago, but she is still teaching me how to be a better person. I can say a lot of great things about Ha…
View post → - 2026-03-04 · Justin Smith · Personal Story207 eng. (184 likes · 22 comments · 1 shares)
I spent 15 years in Bay Area tech. Now I help run an AI company from Hamilton, Montana. Population: about 5,000. Life in the Bay Area was am…
View post → - 2026-04-28 · Justin Smith · Personal Story189 eng. (176 likes · 13 comments · 0 shares)
I love working from home. I know all the arguments about remote workers not being as productive. Before I went remote, a coworker made a poi…
View post → - 2026-01-24 · Jim Larrison · Personal Story115 eng. (96 likes · 19 comments · 0 shares)
If you have been on any call with me lately there is a good chance one or both of my dogs would be sitting with me. I guess I have done a po…
View post → - 2026-07-28 · Justin Smith · Industry Insight104 eng. (93 likes · 10 comments · 1 shares)
Public service announcement: the QBR is dead. Things in AI are moving way too fast for quarterly check-ins. I don't consider a customer gree…
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Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2026-08-05 · Justin Smith · Event1 eng. (1 likes · 0 comments · 0 shares)
Tokenmaxxing felt great right up until the invoice showed up. 🤣
View post → - 2026-06-25 · Justin Smith · Industry Insight5 eng. (5 likes · 0 comments · 0 shares)
Global AI spending is expected to hit $2.6 trillion this year. That's a 47% jump from last year. Here's what should concern every leader: 56…
View post → - 2026-06-30 · Justin Smith · Industry Insight5 eng. (5 likes · 0 comments · 0 shares)
Here's a number that jumped out at me this week. 42% of employees expect their role to change significantly due to AI within the next year. …
View post → - 2026-07-07 · Justin Smith · Industry Insight5 eng. (4 likes · 0 comments · 1 shares)
One of the smartest AI budget strategies I've seen from our customers: model routing. The idea is simple. Not every AI task needs a frontier…
View post → - 2026-06-09 · Justin Smith · Product Update6 eng. (6 likes · 0 comments · 0 shares)
It seems like overnight companies have gone from concern about getting employees using AI to the need to track AI spend and impact. Larridin…
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