Imagine AI
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Larridin

Customer Support AI · 2.1K followers · LinkedIn benchmark, last 12 months (original)

data through 2026-09-10
Excluding from this report:Company page reset

Momentum vs prior 12 months

Posts

149

+338%

Posts/wk

2.9

+314%

Avg engagement

28.1

smart avg / post

-49%

Momentum

-45%

2nd half of window vs 1st

2025-09-30 → 2026-09-30 · Benchmark by Imagine AI · methodology at benchmark.imagineai.me/dashboard/methodology

Engagement trend

Posting volume (bars) vs average engagement per post (line) — team only, original posts

Momentum over time

Change in average engagement per post vs the previous month — green gaining, red losing

Category mix

Cadence

Average engagement by day posted (Pacific time)

Team contribution

Team data through 2026-08-05 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.

Company page posts — not counted in this reportExcluded — undo

What drives engagement

Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (8+ posts per category, 8+ per format) — too few posts to trust the average.

By category

Industry Insight24.4125 posts
Personal Story63.36 posts · low n
Hiring / Recruiting36.84 posts · low n
Celebratory Announcement33.83 posts · low n
Company Update31.92 posts · low n
Product Update29.63 posts · low n
Event28.56 posts · low n

By format

Image52.320 posts
Text Only23.3122 posts
Carousel34.31 post · low n
Video326 posts · low n

Best day: Tuesday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.

Best performing posts

  • 2025-12-04 · Justin Smith · Personal Story447 eng. (404 likes · 43 comments · 0 shares)

    I lost my daughter, Hannah, six months ago, but she is still teaching me how to be a better person. I can say a lot of great things about Ha…

    View post →
  • 2026-03-04 · Justin Smith · Personal Story207 eng. (184 likes · 22 comments · 1 shares)

    I spent 15 years in Bay Area tech. Now I help run an AI company from Hamilton, Montana. Population: about 5,000. Life in the Bay Area was am…

    View post →
  • 2026-04-28 · Justin Smith · Personal Story189 eng. (176 likes · 13 comments · 0 shares)

    I love working from home. I know all the arguments about remote workers not being as productive. Before I went remote, a coworker made a poi…

    View post →
  • 2026-01-24 · Jim Larrison · Personal Story115 eng. (96 likes · 19 comments · 0 shares)

    If you have been on any call with me lately there is a good chance one or both of my dogs would be sitting with me. I guess I have done a po…

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  • 2026-07-28 · Justin Smith · Industry Insight104 eng. (93 likes · 10 comments · 1 shares)

    Public service announcement: the QBR is dead. Things in AI are moving way too fast for quarterly check-ins. I don't consider a customer gree…

    View post →

Worst performing posts — settled posts only (published ≥7 days before the data edge)

  • 2026-08-05 · Justin Smith · Event1 eng. (1 likes · 0 comments · 0 shares)

    Tokenmaxxing felt great right up until the invoice showed up. 🤣

    View post →
  • 2026-06-25 · Justin Smith · Industry Insight5 eng. (5 likes · 0 comments · 0 shares)

    Global AI spending is expected to hit $2.6 trillion this year. That's a 47% jump from last year. Here's what should concern every leader: 56…

    View post →
  • 2026-06-30 · Justin Smith · Industry Insight5 eng. (5 likes · 0 comments · 0 shares)

    Here's a number that jumped out at me this week. 42% of employees expect their role to change significantly due to AI within the next year. …

    View post →
  • 2026-07-07 · Justin Smith · Industry Insight5 eng. (4 likes · 0 comments · 1 shares)

    One of the smartest AI budget strategies I've seen from our customers: model routing. The idea is simple. Not every AI task needs a frontier…

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  • 2026-06-09 · Justin Smith · Product Update6 eng. (6 likes · 0 comments · 0 shares)

    It seems like overnight companies have gone from concern about getting employees using AI to the need to track AI spend and impact. Larridin…

    View post →

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