Fin
Customer Support AI · 199.9K followers · LinkedIn benchmark, all time (original)
Momentum — all time
Posts
385
Posts/wk
3.5
Avg engagement
131.8
smart avg / post
Momentum
+103%
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — team only, original posts
Momentum over time
Change in average engagement per post vs the previous month — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-08-07 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (20+ posts per category, 20+ per format) — too few posts to trust the average.
By category
By format
Best day: Wednesday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.
Best performing posts
- 2026-06-15 · Eoghan McCabe · Celebratory Announcement8.5K eng. (7.6K likes · 517 comments · 348 shares)
We’re excited to share that we just signed an agreement for Salesforce to acquire Fin for ~$3.6B. The transaction is expected to close in th…
View post → - 2026-03-02 · Eoghan McCabe · Industry Insight2.1K eng. (1.8K likes · 167 comments · 183 shares)
I wrote an article outlining my strong opinion on the one painful path that all SaaS companies must take if they wish to survive in this new…
View post → - 2026-06-15 · Des Traynor · Celebratory Announcement1.9K eng. (1.7K likes · 247 comments · 17 shares)
An exciting day today I'm so happy and proud for what this means for every single one of us who worked so hard, and I'm so incredibly thankf…
View post → - 2026-05-12 · Eoghan McCabe · Company Update1.8K eng. (1.5K likes · 111 comments · 137 shares)
We just changed the name of our company to Fin. Here's why
View post → - 2026-03-05 · Eoghan McCabe · Hiring / Recruiting1.7K eng. (1.6K likes · 70 comments · 11 shares)
The conventional wisdom when I was getting started was: Hire tried and true execs and get out of their way. There's a time for this still, b…
View post →
Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2024-09-11 · Rosie M. · Event0 eng. (0 likes · 0 comments · 0 shares)
Join us today 🚀
View post → - 2024-10-11 · Rosie M. · Product Update0 eng. (0 likes · 0 comments · 0 shares)
Fin 2 is here!! 💥
View post → - 2025-06-24 · Rosie M. · Product Update0 eng. (0 likes · 0 comments · 0 shares)
If Fin doesn’t resolve at least 65% of customer queries, we’ll give you $1m💰💰 That’s how confident we are that Fin is THE best AI agent fo…
View post → - 2024-12-13 · Rosie M. · Event1 eng. (1 likes · 0 comments · 0 shares)
Don’t miss this incredible conversation between Stephen Fry and Brian Eno on how AI is reshaping everything from creativity to customer serv…
View post → - 2025-02-17 · Rosie M. · Event1 eng. (1 likes · 0 comments · 0 shares)
The speed of change in this space is mind-blowing!! If you're in customer service, you need to join us live on March 19th. Click below, then…
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