Benchmark DashboardFin
Customer Support AI · 199.9K followers · LinkedIn benchmark, last 90 days (original)
Momentum vs prior 90 days
Posts
10
-88%Posts/wk
0.8
-88%Avg engagement
155.4
smart avg / post
-27%Momentum
not enough posts
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — team only, original posts
Momentum over time
Change in average engagement per post vs the previous week — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-08-07 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (8+ posts per category, 8+ per format) — too few posts to trust the average.
By category
By format
Timing detail is in the Cadence chart above.
Best performing posts
- 2026-07-22 · Des Traynor · Industry Insight685 eng. (578 likes · 74 comments · 33 shares)
2 things happened in the past 3 days that are worth reflecting on, especially if you're someone who thinks AI is over-hyped or have construc…
View post → - 2026-08-06 · Paul Adams · Product Update325 eng. (255 likes · 14 comments · 56 shares)
New from Fin! Everyone can now get Operator, our most groundbreaking product in years! In May, we beta launched Operator, an agent for doing…
View post → - 2026-07-05 · Des Traynor · Event187 eng. (166 likes · 21 comments · 0 shares)
I'm giving a keynote titled "The Next Generation of Software" this Wednesday at RAISE Summit in Paris. (Some teaser slides included) Come sa…
View post → - 2026-08-07 · Des Traynor · Product Update151 eng. (131 likes · 11 comments · 9 shares)
Our new product Operator goes live to all 12,000 Fin customers today. The feedback has been exceptional. It’s one thing to make AI work for …
View post → - 2026-07-27 · Rosie M. · Event75 eng. (65 likes · 3 comments · 7 shares)
A couple of weeks ago, we hosted an AI Meet-Up in our Dublin office, and the energy was electric ⚡ We teamed up with AI Thinkerers to host a…
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Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2026-07-25 · Jason W. · Customer Highlight7 eng. (7 likes · 0 comments · 0 shares)
Incredible work from the teams supporting this type of growth and scale!
View post → - 2026-07-29 · Rosie M. · Event12 eng. (12 likes · 0 comments · 0 shares)
🎙️ Our very own Pedro Tabacof, Principal ML Scientist at Fin, just dropped some serious knowledge on "The Experimentation Edge" podcast wit…
View post → - 2026-07-08 · Amanda Ulmer · Industry Insight20 eng. (20 likes · 0 comments · 0 shares)
A great read on how AI is reshaping jobs, not in theory, but with real examples from inside the RAD team at Fin.
View post → - 2026-07-02 · Rosie M. · Event70 eng. (58 likes · 3 comments · 9 shares)
ML Meet-Up Fin Dublin! Fin is partnering with AI Tinkerers for an exciting evening of ML talks, demos, and networking. 📅 Wednesday, July 15…
View post → - 2026-07-17 · Rosie M. · Event75 eng. (67 likes · 5 comments · 3 shares)
Big Congrats to two of our Machine Learning Researchers, Wenlong and Mayug, who presented their work at ICML 2026 last week! 🎉 Wenlong pres…
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