Decagon
Customer Support AI · 77.1K followers · LinkedIn benchmark, last 12 months (original)
Momentum vs prior 12 months
Posts
104
-24%Posts/wk
2
-23%Avg engagement
143.9
smart avg / post
+21%Momentum
not enough posts
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — team only, original posts
Momentum over time
Change in average engagement per post vs the previous month — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-03-05 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (8+ posts per category, 8+ per format) — too few posts to trust the average.
By category
By format
Best day: Tuesday. Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.
Best performing posts
- 2026-01-28 · Ashwin Sreenivas · Celebratory Announcement966 eng. (866 likes · 71 comments · 29 shares)
I’m excited to announce that Decagon has raised $250M in Series D funding at a $4.5B valuation, co-led by Coatue Management and Index Ventur…
View post → - 2025-10-08 · Ashwin Sreenivas · Celebratory Announcement851 eng. (807 likes · 38 comments · 6 shares)
Big milestone for the Decagon team. We recently crossed 1 trillion tokens processed with OpenAI models! Huge thanks to OpenAI for the partne…
View post → - 2025-11-05 · Bihan Jiang · Hiring / Recruiting712 eng. (635 likes · 77 comments · 0 shares)
Recently passed one year at Decagon! It’s been an energizing year, building AI agents that represent the world’s most loved brands, and work…
View post → - 2026-01-22 · Ashwin Sreenivas · Company Update523 eng. (493 likes · 27 comments · 3 shares)
Spotted in SF this week: our billboard from OpenAI’s Frontier Builders campaign! We’ve been building alongside and with OpenAI since our ear…
View post → - 2026-02-10 · Ashwin Sreenivas · Celebratory Announcement481 eng. (459 likes · 16 comments · 6 shares)
Fresh off our Series D, we took the whole company to Hawaii! Getting everyone in one place, outside the office, was a chance to slow down an…
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Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2025-10-21 · Ansaf Kareem · Event5 eng. (3 likes · 2 comments · 0 shares)
🚨 Less than 24 hours left to register! Tomorrow, I’ll be joined by Paloma Ochi to unpack hard-won lessons and frameworks from her experienc…
View post → - 2025-11-04 · Ansaf Kareem · Industry Insight8 eng. (8 likes · 0 comments · 0 shares)
Rain is shaping the future of money. And the biggest financial institutions in the world are realizing it. Incredible partnership that will …
View post → - 2025-11-07 · Ansaf Kareem · Celebratory Announcement9 eng. (9 likes · 0 comments · 0 shares)
Congratulations to Immad Akhund and the entire team at Mercury on these incredible milestones - consistent, profitable growth at incredible …
View post → - 2025-10-30 · Daniel C. Liem · Industry Insight10 eng. (10 likes · 0 comments · 0 shares)
How we build internal workflows in the future won't be through adopting traditional SaaS or point solutions - it will be custom-tailored and…
View post → - 2025-10-27 · Ansaf Kareem · Industry Insight12 eng. (12 likes · 0 comments · 0 shares)
👇 Great advice for anyone building a startup - Jesse Zhang, CEO and Co-Founder of Decagon shares his biggest learning from his first startu…
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