Benchmark DashboardLarridin
Customer Support AI · 2.1K followers · LinkedIn benchmark, last 90 days (original)
Momentum vs prior 90 days
Posts
11
-81%Posts/wk
0.9
-80%Avg engagement
28.7
smart avg / post
+48%Momentum
not enough posts
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — team only, original posts
Momentum over time
Change in average engagement per post vs the previous week — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-08-05 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (8+ posts per category, 8+ per format) — too few posts to trust the average.
By category
By format
Best time block: 3pm–6pm UTC. Timing detail is in the Cadence chart above.
Best performing posts
- 2026-07-28 · Justin Smith · Industry Insight104 eng. (93 likes · 10 comments · 1 shares)
Public service announcement: the QBR is dead. Things in AI are moving way too fast for quarterly check-ins. I don't consider a customer gree…
View post → - 2026-07-08 · Jim Larrison · Industry Insight65 eng. (46 likes · 16 comments · 3 shares)
August 2, 2026. The majority of the EU AI Act becomes enforceable. That is 40 days from now. The Act requires organizations to maintain inve…
View post → - 2026-07-10 · Jim Larrison · Industry Insight41 eng. (34 likes · 6 comments · 1 shares)
There is a layer of enterprise AI measurement that most organizations haven’t yet built, and it may be the most important one. Tool-level vi…
View post → - 2026-07-09 · Jim Larrison · Industry Insight25 eng. (21 likes · 4 comments · 0 shares)
There is a question that boards are increasingly asking, and most orgs can't answer it with confidence: What is our AI investment producing?…
View post → - 2026-07-06 · Jim Larrison · Industry Insight25 eng. (20 likes · 4 comments · 1 shares)
Token prices have fallen 99.7% over the last several model generations. AI bills have tripled. This is the paradox most CFOs have not fully …
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Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2026-08-05 · Justin Smith · Event1 eng. (1 likes · 0 comments · 0 shares)
Tokenmaxxing felt great right up until the invoice showed up. 🤣
View post → - 2026-07-07 · Justin Smith · Industry Insight5 eng. (4 likes · 0 comments · 1 shares)
One of the smartest AI budget strategies I've seen from our customers: model routing. The idea is simple. Not every AI task needs a frontier…
View post → - 2026-07-02 · Jim Larrison · Industry Insight8 eng. (6 likes · 2 comments · 0 shares)
Gartner recently made an observation about AI coding costs that deserves attention from engineering and finance. Their assessment: token dis…
View post → - 2026-07-09 · Justin Smith · Industry Insight9 eng. (9 likes · 0 comments · 0 shares)
August 2nd is 40 days away. That's when the majority of the EU AI Act becomes enforceable. Supervisory authorities start systematically appl…
View post → - 2026-07-08 · Jim Larrison · Industry Insight14 eng. (12 likes · 2 comments · 0 shares)
Median AI proficiency across enterprise deployments, based on measured output rather than self-assessment, sits at approximately 58.5 out of…
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