Benchmark DashboardAda
Customer Support AI · 52.0K followers · LinkedIn benchmark, all time (original)
Momentum — all time
Posts
288
Posts/wk
2.7
Avg engagement
84
smart avg / post
Momentum
-6%
2nd half of window vs 1st
Engagement trend
Posting volume (bars) vs average engagement per post (line) — team only, original posts
Momentum over time
Change in average engagement per post vs the previous month — green gaining, red losing
Category mix
Cadence
Average engagement by day posted (Pacific time)
Team contribution
Team data through 2026-08-27 — employee scrapes lag this window; low numbers here mean stale data, not a quiet team.
What drives engagement
Smart avg engagement per post across every post in this window. Gray rows at the bottom are under the sample floor (15+ posts per category, 15+ per format) — too few posts to trust the average.
By category
By format
Best day: Friday. Best time block: 9pm–12am UTC. Timing detail is in the Cadence chart above.
Best performing posts
- 2025-08-25 · Long Dinh · Industry Insight2.3K eng. (2.1K likes · 132 comments · 28 shares)
If Wealthsimple were public today, I’d sell the farm to own its stock over any Canadian bank. I just set up my Wealthsimple credit card: ID …
View post → - 2026-02-28 · Mike Murchison · Company Update659 eng. (622 likes · 28 comments · 9 shares)
34 people on our team welcomed new babies last year. Many were first-time parents. If you've been through it, you know - those first weeks a…
View post → - 2026-02-13 · Mike Murchison · Personal Story504 eng. (447 likes · 47 comments · 10 shares)
My relationship with my computer has changed more in the last month than in the previous 10 years. Here's a walkthrough of how I as a CEO am…
View post → - 2025-10-03 · Mike Murchison · Celebratory Announcement489 eng. (417 likes · 29 comments · 43 shares)
Thrilled to share that ada has been recognized by a16z as one of the top 50 AI-native application companies in the world — and the only Cana…
View post → - 2025-12-03 · Long Dinh · Personal Story419 eng. (365 likes · 54 comments · 0 shares)
On Dec 3, 2018, I packed everything into the trunk of my car and left Ottawa for Toronto A new city A new chapter A bet on a small company t…
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Worst performing posts — settled posts only (published ≥7 days before the data edge)
- 2025-04-23 · Romina Corella Borras · Event1 eng. (1 likes · 0 comments · 0 shares)
Looking forward to meeting new people next week! 🙌
View post → - 2026-03-11 · Shantha Kumar Sarrao · Industry Insight2 eng. (2 likes · 0 comments · 0 shares)
Definition of Human in the Loop!
View post → - 2026-03-24 · Shantha Kumar Sarrao · Industry Insight2 eng. (2 likes · 0 comments · 0 shares)
Most AI-in-CX conversations start in the wrong place. The question isn’t “Do customers trust AI?” It’s “Does it resolve the issue?” Data > a…
View post → - 2026-07-31 · Romina Corella Borras · Hiring / Recruiting2 eng. (2 likes · 0 comments · 0 shares)
Calling all the builders out there: we are hiring! 🛠️ We're kicking off 2 new roles at Ada to build out our security strategy from the grou…
View post → - 2025-04-24 · Romina Corella Borras · Event3 eng. (3 likes · 0 comments · 0 shares)
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